Designing applied AI training for a banking audience
Enterprise engagement, programme design, and hands-on teaching in a training environment.
Scope:
My role: discovery, commercial discussions, programme design and teaching.
Phuc Pham · Co-founder & COO, KPIM
Connecting business needs with execution.
I’m a business operator and co-founder of KPIM. I work across enterprise relationships, commercial development, and the operations that support delivery.
01 / Work
Selected Work
Read the case
02 / Approach
How I Work
Clarify the need
Problem, audience, and constraints.
Shape the engagement
Scope, specialists, and commercials.
Stay connected to delivery
Handover, communication, and account relationship.
03 / Thinking
Thinking
Before the programme, understand the work
Why understanding the work, audience and constraints should come before choosing tools or designing a programme.
AI review and human approval are different decisions
How automated review and human approval play different roles in an AI-enabled workflow.
04 / Current Focus
Current Focus
Exploring practical AI workflows and AI-assisted building. Current hands-on examples come from training environments; agents and prototyping are developing capabilities.
05 / Background
About Phuc
My earlier work in software development and e-commerce R&D informs how I approach business operations today.
About meA relevant problem or a shared interest?
For enterprise work, partnerships, or a thoughtful exchange about operations and applied AI, feel free to get in touch.
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